frequently asked questions

  • An audio guestbook is a unique and interactive way to capture messages from your guests. Using a vintage-style rotary phone, guests simply pick it up, leave a message, and hang up. After your event, you'll receive an edited audio file containing all their heartfelt, funny, and touching words.

  • We provide free delivery and pick-up within the Greater Toronto Area (GTA). For events outside this region, please reach out to us to discuss alternative delivery options.

  • Nope! The phone operated wirelessly, so there’s no need to worry about power sources. No cords, no hassle.

  • No, the phone records and stores all messages internally, so no landline or Wi-Fi connection is required.

  • We take care of everything for you. The Love Line team will deliver the phone, set it up at your venue, and ensure it’s ready to use. All you need to do is enjoy your event while your guests create lasting memories.

  • Every audio guestbook rental includes your choice of instructional signage to guide your guests. It clearly explains the simple steps: pick up the phone, leave a message, and hang up.

  • Your guests will hear a personalized greeting that you can record yourself, or opt for our standard voicemail greeting instead. After the greeting, a beep will signal that it’s time for guests to begin recording their message.

  • There are no time limits! Guests are welcome to leave as long or as short a message as they’d like. The phone can store an unlimited number of messages.

  • The Love Line team will handle the pickup process. At a prearranged time near the end of your event, we’ll collect the phone, allowing you to enjoy the rest of your celebration worry-free.

  • Your edited audio file, containing all the voicemails from your event, will be emailed to you within 24 hours.

  • Yes! We offer a selection of phone styles and optional decor rentals to complement your event theme. Let us know your preferences, and we’ll ensure everything fits perfectly.